To write a well-rounded blog post on the practical considerations for new clients of online therapy, we’ll focus on three main aspects: technical requirements, preparation for sessions, and the benefits and potential drawbacks of online therapy.
1. Technical Requirements for Online Therapy
Before starting online therapy, there are a few technical aspects clients must be aware of to ensure smooth sessions.
Stable Internet Connection: A strong and reliable internet connection is key for uninterrupted video or audio therapy sessions. Many online therapy platforms recommend a broadband connection with at least 1.5 Mbps upload/download speeds. This prevents lag and ensures that both therapist and client can see and hear each other clearly.
Devices and Software: Most clients will use a laptop, desktop, or mobile device. Ensure that the device has a functioning camera and microphone. Built-in cameras and mics are often acceptable, but investing in an external microphone or HD webcam can improve the quality of your sessions.
Confidentiality Tools: Privacy is critical in online therapy. Clients should use a secure, password-protected device and ensure their therapy platform uses encrypted video conferencing software. Be mindful of where you take sessions—avoid public Wi-Fi or locations where others might overhear.
2. How to Prepare for Online Therapy Sessions
Just like in-person therapy, preparation is important to make the most of each session. Here are some steps to consider:
Find a Quiet, Private Space: Choose a location that is free from interruptions. If you live with others, communicate that you’ll need privacy for the duration of your session. Using a white noise machine or playing soft background music can help if privacy is a concern.
Minimise Distractions: Close any unnecessary tabs or programs on your computer. Silence your phone and other notifications to maintain focus. Setting up a designated area for therapy, free of clutter and with good lighting, helps signal that it’s time for a serious, focused conversation.
Set Mental Goals: Before each session, reflect on what you’d like to discuss. Therapy is most effective when clients actively engage in their process, so preparing some thoughts or questions in advance can make each session more productive.
3. Benefits and Potential Drawbacks of Online Therapy
Benefits
Convenience and Flexibility: One of the biggest advantages of online therapy is its accessibility. Clients can attend sessions from anywhere, whether they’re traveling or simply prefer the comfort of their home. This flexibility also allows people with mobility issues or those living in remote areas to access mental health support.
Reduced Costs: Online therapy can be more affordable than in-person sessions. Therapists offering online services often have fewer overhead costs, which can translate into lower fees. Additionally, clients save on transportation expenses and time spent commuting.
Comfort and Approachability: Many people feel more comfortable starting therapy online than attending in person. It can be less intimidating to discuss personal topics from your home, which might help some clients open up more easily.
Drawbacks
Technical Issues: Despite the best preparations, technical glitches can happen. Poor internet connections, frozen screens, or sound delays can interfere with the flow of therapy and might make it hard to maintain emotional momentum during sessions.
Privacy Concerns: While therapists use secure platforms, the responsibility also lies with the client to ensure privacy on their end. Being overheard by family members or dealing with tech vulnerabilities (like hacked accounts) can pose risks.
Limited Body Language and Non-verbal Cues: Especially with text-based therapy, important non-verbal cues can be missed. Facial expressions, tone of voice, and body language all contribute to understanding a client’s feelings and reactions, which can sometimes be harder to read through a screen.
Not Suitable for Complex Cases: Online therapy may not be the best option for individuals dealing with severe mental health issues that require immediate, in-person intervention. Conditions such as severe depression, psychosis, or crises might necessitate face-to-face treatment.
Conclusion
Online therapy is an increasingly popular and accessible form of mental health care, offering numerous benefits such as convenience, affordability, and flexibility.
However, it does require some basic technical setup and preparation to ensure productive sessions. Clients should weigh the potential benefits against the drawbacks, particularly if they have concerns about privacy, technical issues, or the suitability of online therapy for their specific needs.
Ultimately, online therapy can be a powerful tool for many, providing much-needed mental health support with greater ease and accessibility.
This article should give potential clients a clear view of what to expect and how to maximize their experience with us.
By Ari Sotiriou M.A. psychodynamic psychotherapist co-founder Online Therapy Clinic